Effective Date: 2019
Welcome to The Axe Pit! We’re committed to creating a safe, fun, and memorable experience for all our guests. Please read this Privacy Policy and Terms & Conditions carefully, as they govern your use of our website and your experience at our venue.
🔒 Privacy Policy
The Axe Pit LLC (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.
Information We Collect
We collect personal data from you through the following methods:
- Online booking forms
- Waiver submissions
- Website contact forms
- Email newsletter sign-ups
- On-site kiosks and tablets
- Customer surveys
Why We Collect Your Information
We use your data to:
- Manage bookings and appointments
- Ensure safety and maintain liability documentation
- Track attendance and participant metrics
- Provide customer support
- Promote special events and offers via marketing
- Improve your overall experience with us
Data Storage & Security
All personal data is securely stored within our internal systems. Access is restricted to authorized staff only. We use third-party tools including Mailchimp, Google Analytics, and Clover to support our operations, and we ensure they follow strict data protection standards.
We do not sell or trade your personal data under any circumstances.
Minors
We may collect data from individuals under 18. For any minor participant, a parent or legal guardian must give consent by signing a waiver.
Cookies & Tracking
Our website uses cookies and similar technologies to analyze visitor behavior, track engagement, and improve marketing effectiveness.
Your Rights
You have the right to:
- Access your personal data upon request
- Request correction or deletion of your data
- Opt out of receiving marketing emails
To make a request or ask a question, please contact us at 207-805-3889 or visit www.TheAxePit.com.
📜 Terms & Conditions
By using our website or participating in activities at The Axe Pit, you agree to the following terms:
Booking & Payments
- Services can be booked online or by walking in.
- Payment is due at the time of booking or before participation.
- Deposits may be required for large group or private event bookings.
- All bookings are subject to availability.
Refund & Rescheduling Policy
We offer a full refund if you cancel with more than 48 hours’ notice. If less than 48 hours’ notice is provided, we offer credit toward a future session instead.
Waivers & Liability
- All participants must sign a liability waiver before engaging in activities.
- Participation is at your own risk.
- Participants must be at least 13 years old to throw axes.
- We reserve the right to deny service to anyone under the influence or acting inappropriately.
Alcohol Policy
- Alcohol is served on-site. BYOB is not allowed.
- Valid ID is required for all alcohol purchases.
- A maximum of three drinks per person is allowed while participating in axe throwing.
Venue Rules
- Safety instructions must be followed at all times.
- Disruptive or unsafe behavior may result in removal from the venue without refund.
- We are not responsible for personal belongings brought to the venue.
Media & Photos
- We may take photos and videos during your visit to use in promotional materials or on our website/social media.
- If you do not wish to appear in any media, please notify us in writing.
- You’re welcome to take and share your own photos of your experience!
Intellectual Property
All content on our website, including text, images, logos, and design, is the property of The Axe Pit LLC and may not be copied or used without permission.
Website Usage
Our website must be used lawfully and respectfully. Misuse, including hacking, spamming, or unauthorized access, is prohibited.
Governing Law
These terms are governed by the laws of the State of Maine. Any disputes will be resolved in accordance with those laws.
Policy Updates
We may update this policy at any time. If material changes are made, we’ll notify you via email or post an announcement on our website.
Thank you for supporting The Axe Pit — where the thrill of the throw meets the chill of a great time. 🪓🍻
Questions? Contact us anytime at 207-805-3889 or visit www.TheAxePit.com.